Returns & Exchanges
At Ocean Pacific, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your items don't fit your lifestyle, we've made the resolution process simple and efficient.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original mailer.
- 3.Ship It Back
Drop off your package at any authorized carrier location; keep your tracking receipt for peace of mind while the package is in transit.
- 4.Receive Your Refund
After our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
